Support #148

Install problem on Suse 11

Added by Franck Festivi 468 days ago. Updated 197 days ago.

Status:Closed Start:05/29/2009
Priority:High Due date:
Assigned to:Alejandro Pedraza % Done:

0%
Category:Configuration
Target version:Community-ID 1.0.0-RC4

Description

I try to install communityId from the downloaded package "cid-1.0.0-RC4.tar.gz" on a test server.
When I arrive to the web page "This Community-ID instance hasn't been installed yet Proceed with installation" step 4.4 of the installation guide and click on the "proceed with installation" button I get an error Object not found!
The web location has change to http://myserver/install/credentials and this does not exist on the server repertories

I am installing on a Suse SLES 11 virtual server
with php php5-5.2.6-50.17 and apache2-2.2.10-2.18

Thanks for any help you can provide me
Best regards
Franck

History

Updated by Reiner Jung 468 days ago

  • Category set to Configuration
  • Assigned to set to Alejandro Pedraza
  • Target version set to Community-ID 1.0.0-RC4

Updated by Reiner Jung 468 days ago

  • Tracker changed from Feature to Support

Updated by Alejandro Pedraza 467 days ago

Franck, please make sure there isn't any config.php file in your CID installation, or that the config.php file is empty and writable by the web server user. If that's not your problem, try editing config.default.php and set $config['environment']['production'] to false, so we can get a more explanatory error message. Let me know how it goes.

Updated by Reiner Jung 463 days ago

  • Status changed from New to Closed

No feedback. We will close this ticket. When there is still a issue please re-open

Updated by Alejandro Pedraza 461 days ago

  • Status changed from Closed to Feedback

There is not a directory /install/credentials because we use mod_rewrite to route requests, so there is not a direct correlation between what you see in the URL and the directory tree.

The mod_rewrite directives are located in the file /webdir/.htaccess , and they should be picked up automatically by apache.
Please make sure you have that file, that it's readable by the web server user, and that mod_rewrite is compiled in your apache server (usually it is by default). Also, make sure .htaccess is enabled through something like an "AllowOverride All" directive in your apache config (also, this should be on by default).

Also looking at your apache error log might provide more clues.

Cheers,
Alejandro

Updated by Reiner Jung 454 days ago

  • Status changed from Feedback to Closed

No feedback since 1 week. When you have still problems please reopen.

Thanks
Reiner

Updated by J R 198 days ago

hey,

im getting the same error

apache error.log tells me
[Mon Feb 22 17:48:02 2010] [error] [client 99.235.80.235] File does not exist: /var/www/openid/install, referer: http://www.cyberarmy.com/openid/

i have set production to false, how do i get the reports?

this is my apache setup for it:
<Directory /var/communityid>
Options FollowSymLinks
AllowOverride All
</Directory>

Updated by Alejandro Pedraza 197 days ago

By looking at the error log line you provided, it looks like the server is mapping http://www.cyberarmy.com/openid/ to /var/www/openid/
However the apache config snippet you posted refers to /var/communityid ...

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